Appointments must be canceled at least 24 hours in advance. Cancellations made within 24 hours of the scheduled appointment will incur a 75% charge of the total service price.

• Clients arriving more than 5 minutes late (for waxing) or more than 10 minutes late (for facials) will be considered late. This may result in a shortened service time or a full cancellation.

• Canceled appointments due to lateness will be charged a 75% cancellation fee.

• No-call/no-show appointments will be charged a 75% cancellation fee.

• If the card on file is declined, the cancellation fee must be paid before booking any future appointments. Repeated lateness may result in a booking ban.

• Clients who cancel or reschedule more than three consecutive times will lose online booking privileges.

• A non-refundable, non-transferable 75% deposit will be required for all future appointments.

• EvoluSkin reserves the right to ban clients who frequently cancel or reschedule.

Item descriptionI acknowledge and understand that I cannot receive a facial service within two weeks of receiving any injectable, including paralytics or fillers. I understand and acknowledge that I must not use Retinol, Retin-A, Accutane, antibiotics, or any product or medication that can thin the skin for at least 1 week prior to waxing or facial services (6 months for Accutane). I understand and acknowledge that I cannot receive services with an active cold sore and that any cold sore must be completely healed prior to services. I understand and acknowledge that I cannot receive a facial or waxing service if I am sick.

For safety reasons, children under 12 are not permitted in the EvoluSkin office under any circumstances. This includes services involving sharp instruments (e.g., dermaplaning with a surgical blade), chemical peels, and hot wax hair removal.

Minors under 18 may receive services but must be accompanied by a parent or guardian. Clients who bring children to their appointment will be denied service and charged a 75% non-refundable cancellation fee. No exceptions.

Exceptions for emergencies are at the sole discretion of EvoluSkin, LLC and will be evaluated on a case-by-case basis.